BEST SURVIVAL APP

Shipping & returns

Shipping and refund policy The preloaded product is a 512 GB USB for $99 USD, plus shipping calculated using published USPS Ground Advantage retail rates from Yucaipa, California (origin ZIP 92399), to the delivery ZIP code. Current quote assumptions are an estimated 8-ounce packed weight in a 6 × 6 × 4-inch box. No USPS API account is used. Shipping charges are based on the published rate table and ZIP zone, not a real-time postage purchase. The owner must weigh a packed unit before opening sales. Actual carrier postage may differ if the assumptions change. Currently available to US states and Washington DC only. The exact delivery address and total are reviewed before payment. Billing details entered at Stripe do not change that delivery address. Delivery estimates are estimates, not guarantees. The Windows download is $39 USD and includes no physical drive. Voluntary refunds: request a refund within 14 days of payment for a digital order, or within 14 days of delivery for a physical order, only if the application has never been activated. Contact supprt@bestsurvivalapp.com with your order number. Do not send passwords, payment-card numbers or private documents. After activation, change-of-mind refunds are not offered. A preactivated physical drive is considered activated for this voluntary policy; this will be disclosed before payment if preactivation is used. Activation records are checked during review, including prior activations after a drive replacement. For an eligible physical return, obtain return authorization before sending the drive. Return the complete drive and included accessories; use a tracked shipment and remove personal files. Do not mail a return to an address found on a map. Support will provide the authorized return address. Approved refunds go to the original payment method. Original and return shipping are not refunded for change-of-mind returns where legally permitted; defective, incorrect or undelivered orders are handled separately as required by law. No restocking fee applies. This policy does not limit mandatory consumer rights or remedies for defective, misdescribed or undelivered goods, unauthorized charges or other rights that cannot legally be excluded. If a physical order cannot ship by its promised date, we will offer the required delay consent or cancellation/refund options. An activation requirement does not override those rights. Sales have not opened. Dispatch times, seller identity and the business return address must be finalized before orders are accepted.